Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1 working day.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation once your order has been received.
2. Shipment Dispatch & Origin
To offer you the best selection and value, our items are dispatched directly from our international fulfillment center in China.
- Dispatch Time: Items typically ship within 2–3 business days after the order has been processed.
- Once your order has been handed over to the carrier, you will receive a second email notification or WhatsApp containing your tracking number.
3. Shipping Rates & Delivery Estimates
We offer standard international shipping to our customers. Please note that delivery dates are estimates and not guaranteed.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
| Free Shipping from China | 20–25 days from the date of order | Free |
- Note: Delivery delays can occasionally occur due to customs clearance, peak seasons, or transit logistics.
4. Shipment Confirmation & Order Tracking
You can track your package every step of the way. Please allow 48–72 hours for the tracking information to update on the carrier’s system after you receive your tracking link.
5. Customs, Duties, and Taxes
Our brand is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages & Issues
If you receive your order damaged, please save all packaging materials and damaged goods. Contact our support team at support@albelacart.com or 9376868667 within 24 hours of delivery with video & photos of the package so we can assist you with a claim.
