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Loyalty Program Terms and Conditions

Effective Date: 16/12/2024

Welcome to the Albelacart Loyalty Program! These Terms and Conditions (“Terms”) outline the rules, benefits, and limitations of participating in our loyalty program. By enrolling in or using the Albelacart Loyalty Program, you agree to these Terms.


1. Program Eligibility

1.1 The Albelacart Loyalty Program is open to individuals aged 18 or older with a valid account on Albelacart.com.
1.2 Membership in the loyalty program is free and does not require any purchase to enroll.
1.3 Each member may only have one loyalty account.


2. Earning Points

2.1 Earn Points on Every Purchase: Login and place an order to earn 5% points of the total amount spent on every order. (For example, earn 5 points for every ₹100 spent.)

2.2 Refer and Earn: Get 15 points for every successful referral! Share your referral link (available in your "My Account" section after login) and earn rewards when your friends make a purchase.

2.3 Welcome Bonus for New Users: Register as a new user and receive 20 points instantly upon signing up!

2.4 Promotions: Additional points may be earned during special promotions, as outlined in the promotion’s specific terms.

2.5 Restrictions: Points are not earned on:

  • Gift card purchases.
  • Returned or refunded items.

3. Redeeming Points

3.1 Points can be redeemed for discounts on future purchases at Albelacart.com.
3.2 Points have no cash value and cannot be exchanged for money.
3.3 Redemption thresholds and eligible products are subject to change at Albelacart’s discretion.


4. Points Expiry

4.1 Points will expire if not used within 12 months from the date they were earned.
4.2 Expired points cannot be reinstated.


5. Program Benefits

5.1 Members may receive exclusive benefits, including early access to sales, special offers, and birthday rewards.
5.2 Albelacart reserves the right to modify or cancel benefits at any time without prior notice.


6. Account Management

6.1 Members are responsible for maintaining the accuracy of their account information.
6.2 Points and rewards cannot be transferred between accounts or to other individuals.
6.3 Albelacart reserves the right to terminate accounts that violate these Terms or engage in fraudulent activities.


7. Changes to the Program

7.1 Albelacart reserves the right to modify, suspend, or terminate the loyalty program or its Terms at any time.
7.2 Members will be notified of significant changes through the website or email. Continued participation in the program constitutes acceptance of any changes.


8. Program Termination

8.1 In the event of program termination, all unused points will be forfeited.
8.2 Albelacart will provide advance notice of termination whenever possible.


9. Limitation of Liability

9.1 Albelacart is not responsible for:

  • Lost, stolen, or unauthorized use of points or accounts.
  • Technical errors or interruptions affecting program participation.

10. Governing Law

10.1 These Terms are governed by the laws of Ahmedabad Jurisdiction. Any disputes related to the loyalty program will be resolved under these laws.


11. Contact Us

If you have questions about the Albelacart Loyalty Program or its Terms, please contact us:

  • Email: support@albelacart.com
  • Phone: 9375868667
  • Address: 2, Dave shopping center, vasna barrage road, vasna, Ahmedabad – 380007

Thank you for being a valued part of the Albelacart community! Start earning rewards and enjoy exclusive benefits today!

Have a question? Contact us!
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